The Amazon Chime SDK comes with all the usual features expected from an IP-based CPaaS vendor but with reduced PSTN and text messaging capabilities compared to other CPaaS vendors. Salesforce is using the Amazon Chime SDK to enable video communications its new Salesforce Anywhere application. Slack is integrating the Amazon Chime SDK to provide audio, video and screen sharing in Slack Calling.

Two of Chime's top SDK customers are Salesforce and Slack. Amazon introduced the Chime SDK in late 2019, which enables developers to build video, audio and screen sharing capabilities into applications using the Chime communications infrastructure. Amazon Chime SDKĪmazon launched Chime in 2017 as a unified communications (UC) service focused on video conferencing and communications. But the most recent entrants to CPaaS market share, Amazon and Microsoft, are shaking things up as they are leading cloud computing vendors. Others, including Agora, Dolby.io and Daily, entered the market with a focus on IP-based communications based on Web Real-Time Communications ( WebRTC). Version 72 and Firefox version 66 or later.In the last several years, the market has seen new entrants, including Sinch, Bandwidth and Vonage - through its acquisitions of Nexmo and TokBox. Versions of Mozilla Firefox or Google Chrome. You can share your screen or an application window, if you are using the latest three Screen sharing options for the Amazon Chime web Your meeting, you can select a different audio input source in your browser's settings. The Amazon Chime web application uses your default audio device. If you're in the same room with another attendee who is already connected to This option is recommended if you are already dialed in using a phone, or I am using another audio source or already connected Depending on theĭial-in option that you choose, charges may apply. Is recommended for unreliable or slow internet connections. I will dial in manually and enter the meeting PINĪmazon Chime provides dial-in phone numbers and a unique meeting ID. Depending on the destination country of the phone number thatĪmazon Chime calls, different rates apply. This feature is recommended for unreliable or slow internetĬonnections.

If your administrator has enabled the Amazon Chime call me feature, Amazon Chime calls you at your preferred phone Web application: Use my computer's microphone and speakersĪmazon Chime provides high-quality audio using your computer's internet Participate in meeting chat, and join audio by dialing in on a mobile device or though theirĪdditionally, if your administrator enables the Amazon Chime call me feature, your meeting attendees canĬhoose Call me at a phone number to have Amazon Chime call them at theirĬhoose from the following audio options when you join a meeting using the Amazon Chime For more information, see Attending meetings usingĪmazon Chime and Scheduling meetings usingĪttendees who use the web app to join meetings can view and share screens, view and share video, use the meeting roster, For example, joining and scheduling meetings from the web application works the same wayĭesktop client. Clients, vendors, and other third parties can also use the webīut, if you sign in using an Amazon Chime account, the web app provides more of the features available in the desktop client. If you use an unsupported operating system, you don't have an Amazon Chime account, or your organization prevents downloads, you can use the Amazon Chime web application to attend meetingsĪnd use chat in your browser. To use the Amazon Chime web application, navigate to in a browser and sign in.

Amazon chime screen sharing